Workshop Controller | Kent, Berkshire & London | SMC Group

Workshop Controller

Location SMC Gravesend
Benefits 22 days' holiday 8 bank holidays, company contributory pension scheme and a staff and family discount scheme.
Working hours Hours of work are 8.00am to 6.00pm Monday to Friday. Also one in four Saturdays 8.00am to 5.00pm
Salary TBC
Closing date 09/06/2017

Workshop Controller, working within our Service Department in Gravesend.

SMC are looking to recruit an experienced Workshop Controller to join our Gravesend dealership.

Duties will include:

  • Dealing with customer requirements for service and repair in an efficient and courteous manner to ensure the highest level of customer care.
  • Ensuring workshop processes meet guidelines on both retail, internal and warranty procedures
  • Meeting deadlines and liaising between the technicians and service advisors and assist with the running of the Service Department alongside the Service Manager
  • Have full responsibility for the delegation of work to the technicians

The successful candidate will be pro-active with strong planning and organisational skills, together with the ability to lead and motivate a skilled team. Experience as a workshop controller in a dealership is essential and must possess good numerical skills with high attention to detail.

Hours of work are 8.00am to 6.00pm Monday to Friday. You will also be required to work one in four Saturdays from 8.00am to 5.00pm.

In return we offer a competitive salary package, 22 days holiday, 8 bank holidays, company contributory pension scheme and a staff and family discount scheme
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