Ford Accident Management

Ford Accident Management is a free service for all Ford customers, whatever the age of their vehicle. 

Available 24 hours a day, 7 days a week, 365 days a year, Ford Accident Management will provide you with a free service from the time you have an accident to the moment you collect your repaired Ford. 

We will: 

• Recover your vehicle where it cannot be driven, free of charge
• Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
• Liaise with your insurance company to process the claim and have repairs approved
• Complete your claim form
• Ensure your vehicle is repaired at a Ford Accident Repair Centre
  • Only Ford genuine parts will be fitted
  • Only Ford trained technicians will work on your car
  • Your Ford panel warranty will be maintained

Don't forget to download the Ford Accident Management App to your smart phone.

You won't have to: 

• Remember all your details when you phone
• Worry about looking for the number
• Provide all the information to the call handler as this will automatically be sent to them from the app.