How Motability Works

Whether you choose to use the Contract Hire or the Hire Purchase schemes, with Ford Motability there are the three simple steps to go through:

Choose your Ford Car

Step 1. Choose your Ford Car

Your SMC Ford Motability Specialist can help you choose the car to suit you best. It is important you experience our cars first hand, and your SMC Ford Dealer can arrange either an accompanied test drive, or a test ride if you're going to be the passenger. We can also organise home visits.

Things you'll need to consider include:

  • Can you get in and out of the car easily enough?
  • Is there enough room for everything you need to carry with you (e.g. mobility aids, wheelchairs, etc.)?
  • Can you use the controls easily as they are, or do they need to be modified for you?
Place Your Order

Step 2. Place Your Order

When you've decided on your Ford car, your SMC Ford Dealer will set up your agreement by entering your details, and those of the car, onto Motability online. The price is now guaranteed against that vehicle from this point.

A wide range of Motability adaptations can be ordered at this stage and these will be ready for you when you collect your car. Motability check your eligibility with the Department of Work and Pensions and confirm back to your Dealer (usually within 48 hours) that they can place an order for your vehicle with Ford.

Your SMC Ford Dealer will then be able to advise you when your new car will be delivered - which could be as little as a few weeks.

Collect Your New Ford Car

Step 3. Collect Your New Ford Car

Once your delivery date of your new Ford car is confirmed, your SMC Ford Dealer will finalise your insurance, loss and damage protection details.

When you go to collect your car, we will give you a thorough handover so you are familiar with the key features. You'll also need to sign the hire agreement between yourself and Motability Operations, to finance your car.

Finally, if you have an Advance Payment, this will need to be paid to the SMC Ford Dealer (in one lump sum). Your tax disc will be provided with your car, while Motability Operations will hold the V5 document.

You are now free to enjoy your new car from SMC Ford Motability. Read more about the different Ford Motability Adaptations you can choose.

Ford Motability Adaptations