Ford Service

To make ownership of your Ford even easier, we’re offering Ford Service – a comprehensive package that covers a range of motoring needs.

This new range of services is all about support. We’ll keep your car in excellent condition and get you back on the road if your car breaks down or you’re involved in an accident. All services are wrapped up in one plan, so there’s a simple payment arrangement that’s easier to budget for.

If you need our assistance or want to book a service, call 01474 552316 or the mobile-friendly line 0333 240 6795. Alternatively, book Online by clicking here.

The following support is included in the Ford Service:

  • Free UK and European Roadside Assistance
  • Free FORD eCHECK
  • Ford Accident Management
  • Service and maintenance plans
  • Ford parts for all repairs

All work is carried out by Ford trained-technicians using use the latest diagnostic equipment and tools. For extra peace of mind, RAC independently quality checks the servicing and repair work. If you need any assistance with your Ford, you can call 0203 564 4444.


During a FORD eCHECK, our technicians will visually check 30 points in the car to give you a full assessment of its health. We’ll check the wheels and tyres, bodywork, wiper blades, oil and filter, brakes and hubs, steering and suspension.

If anything needs any work we’ll let you know, in order to help prevent the mechanics and/or body from becoming damaged. This report has a simple red, amber and green colour-coding system that lets you know how urgent any work is. Green items are in good health, any amber parts should be monitored and replaced before they become worse, red items should be dealt with immediately. You’ll be given an estimate of the price in advance, which will include the cost of Ford parts.

Ford eCheck

Free UK and European Roadside Assistance

You’re always in safe hands with the Ford Service. Every trip you make in your car, whether it’s here in the UK or anywhere in Europe, you’ll be covered by free Ford Roadside Assistance.

As part of the cover, you get:

  • Assistance if you break down anywhere in the UK or Europe
  • Assistance for home breakdowns
  • Reimbursement for misfuelling or losing your keys
  • Substitute transport, courtesy vehicle or accommodation if your car can’t be repaired where you break down.

You’ll be covered as soon as you have your service and until your next scheduled service.

Ford Accident Management

Ford Accident Management

Being involved in an accident is a traumatic time, so we’ll take the stress out of your hands.

Just give us a call and we will do the following:

  • Arrange recovery of your vehicle
  • Repair your vehicle at a Ford Accident Repair Centre
  • Handle the insurance claim, liaising with your insurance company

While your car is out of action, we will provide you with a free courtesy car so you can stay on the road. All repairs will be carried out by our Ford-trained technicians using the latest repair tools and genuine Ford parts.

Ford One Call - 0203 564 4444

Whatever help you need with your Ford, there’s just one number to call. The lines are open 24/7 so you can always rely on Ford to help. Save the number in your phone and write it on a piece of paper that you keep in your car, so it’s always close at hand when you need it.

Speak to us for the following services:

  • Ford Roadside Assistance
  • Ford Accident Management
  • Ford finance and insurance
  • Dealer locations, technical information and any other queries

Terms and conditions apply